References
The following is provided to indicate the appeal of what we do and the wide range of clients that use our services both in the UK and in other countries. For further information on any aspect of our work please contact us.
Forthcoming events
Magazine Ad 20047 December, 2011. "The business and IT relationship model and its importance as an IT management framework": a seminar by David Miller for the School of Engineering and Information Sciences at Middlesex University, London.
Recent events, publications and media comment
Magazine Ad 2003Miller, D., and Woodman, M., "Business-Focused IT Service Model for Cloud", 1st International Conference on Cloud Computing and Service Science (CLOSER 2011), Nordwijkerhout, The Netherlands, May 2011. Miller, D., and Woodman, M., "Service Models for IT Management, IT Alignment, and IT Governance", UK Academy for Information Systems 6th Annual International Conference (UKAIS 2011) at St. Catherine's College, Oxford, May 2011. David Miller presented a live webcast for Software AG - "A New Approach to Business-IT Alignment", January 2011. Miller, D., and Woodman, M., "Software engineering systems as services using a business-focused service framework", 5th International Conference on Evaluation of Novel Approaches to Software Engineering (ENASE 2010), Athens, July 2010. Presentation by David Miller to the Birmingham branch of the BCS on 16 February, 2010: "Business-Focused IT and Service Excellence: Its relevance in an economic crisis". David Miller was the opening speaker at a BCS HQ Thought Leadership debate entitled "Cloud Security - Cloud Cuckoo Land?" on 23 November 2009 held at The Royal Institution of Great Britain in London and chaired by the BCS President. David Miller chaired the panel sessions at Cloud Computing World Forum, October 2009, London. Miller D., "Achieving Business-Focused Excellence" Service Talk, the magazine of itSMF, October 2009. Miller, D., "Staying Focused" IT NOW Magazine, May2009. Miller, D., "Business-Focused IT and Service Excellence", British Computer Society, 2008. CIO Magazine, September 2008 "Essential reading for CIOs". CIO Magazine, August 2008, "David Miller is a respected figure in business service management and his latest book, called "Business-Focused IT and Service Excellence" and published by the British Computer Society, is a deep dive into the topic. Like IT governance, this is an immature field and Miller provides solid coverage and well chosen examples on his tour of the subject. Also unlike many theoreticians who rarely leave academia, Miller works at the sharp end of BSM as a consultant and interim building on a wealth of experience at large companies". Professional Manager Magazine, July 2008, "Bridging the Perception Gap". Reader review, Amazon: "This book is a great read for anyone who will appreciate solid, practical help in gaining an understanding of the business experience, plus in assessing and improving the performance of IT service providers of all kinds. It will still be relevant in 10 or 20 years time, despite any shifts in technology, delivery methods, international standards which apply, and the nature of the business that IT is servicing........" Reader review, BCS: "........"This book provides an excellent contribution to promoting the need for a business focus to IT services. It offers an extended approach to assessing the capability of IT services in this area and insights into improving IT performance and the contribution IT makes to business success. The unashamed view from an IT perspective makes it most suitable reading for CIOs, IT managers and IT students. However, it will also give board level and senior managers insights into how their IT departments should be supporting the business." Miller, D., "Business-Focused IT - How 'Brand Value' enhances product and service excellence", ITDYNAMICS, 2005.
Client list
Magazine Ad 2002AB Produce, Alghanim Industries, Alliance and Leicester, Anglian Water, Aramco, Associated Octel, BAE Systems, Barclays Bank, BNFL, BNFL Engineering Limited (BEL), British Nuclear Group, British Fuels, British Home Stores, British Rail, CACI, Co-operative Financial Services, Counsel and Care, CSC, Exel Management, Fujitsu, Gala Leisure, Goldman Sachs, Guinness IDV, Heineken, Homeowners Friendly Society, HSBC, ICI, Impact Plus, Imperial Tobacco, Lucas, Makro, Mark Webster Furniture, Massey Ferguson, MTS, Nacro, Natwest Mortgage Services, NHS in Scotland, NHS Oxford Area Healthcare Trust, Nuclear Management Partners (a consortium owned by URS' Washington Division, AMEC, and AREVA), Nutrida, Ortivus AB, Ortivus UK, The Prince's Trust, Punj Lloyd Limited, Rotary International, Sandoz, Siemens, Simon Carves Ltd, SNCF, Software AG, Stamford Global, Sun Microsystems, The Royal Mail/Post Office, Unicom, United Assurance, Welcare, Whitbread, Women’s Aid.
Other associations with connections to ITDYNAMICS Ltd
Magazine Ad 2001The Worshipful Company of Management Consultants, The Prince's Trust, Young Enterprise, Managing Partners Forum.
